Privacy Policy

WildWorks Inc.
Privacy Policy

Last Updated: June 20, 2022

WildWorks Inc. ("WildWorks") has developed this Privacy Policy to help you understand how we collect, use and disclose information we may collect from you and/or your device (computer, phone or other mobile device), or that you may provide to WildWorks while using our websites and apps, including but not limited to websites and mobile applications Tag with Ryan, Dash Tag, and Tunnel Town, as well as our website at WildWorks.com (collectively "WildWorks Services").

Some of our websites and mobile applications are directed to children and adults. A “child,” as it is used here is defined as a person under the age of 13 in the United States. Other jurisdictions, such as European Union states, may define children differently. See also, 10. Children

By using the WildWorks Services, you agree to how WildWorks collects, uses and discloses information that is collected from you. If you are under 18 years old, you acknowledge that your legal guardian has consented to this Privacy Policy. This Privacy Policy is an integral part of the Terms of Service governing your use of WildWorks Services.

If you or your legal guardian do not accept or understand this Privacy Policy, please do not use the WildWorks Services.

1. Definitions

Categories of information we collect:
Category Examples
Identifiers Real name, username, email address, Internet Protocol (IP) Address, or similar identifiers
Commercial Information Records of past purchases made through our services
Usage Records of usage and activities within the games, such as minigames played, rewards earned, items acquired, and similar usage logging
Geolocation Data Physical location, insofar as it can be inferred from your IP Address

See below for more specific details concerning the information we collect, why we collect it, how it’s used, and your rights with regard to your information.

2. What Information Is Collected?

Information You Provide. WildWorks may receive and store any Personal Information, Financial Information and/or Non-Personal Information that you provide when you interact with WildWorks. Some features and/or functionality of the WildWorks Services may be unavailable if you choose not to share certain information. WildWorks may use information you provide to communicate with you and to improve the WildWorks Services. Here are some examples:

With any of the above actions, you may supply WildWorks with information such as your name, address, phone number, alternate contact information, information about your use of the WildWorks Services, personal descriptions and product descriptions.

Information Collected Automatically or Through Technology. WildWorks may receive and store certain Personal Information and Non-Personal Information whenever you interact with WildWorks. While you are able to visit the WildWorks Services and remain anonymous, WildWorks and/or WildWorks' third-party service providers may still collect Personal and Non-Personal Information through technological means. Such information may be gathered by the following methods:

Information from Other Sources. WildWorks may receive information about you from WildWorks' third-party service providers, or other sources such as purchase or redemption information, WildWorks Services usage, payment information, reporting information, page-view information, technical, fulfillment, advertising, and search information.

Mobile Analytics. WildWorks uses mobile analytics software to better understand the functionality of its apps on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. WildWorks does not link the information stored within the analytics software to any personal information you submit within the application.

Local Storage Objects. WildWorks uses Local Storage Objects (LSOs) such as HTML 5 or Flash to store content information and preferences. Third-parties with whom WildWorks partners to provide certain features on WildWorks' site or, where applicable, to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.

LSOs act like cookies in that they store information to provide you with a more customized experience, but LSOs can store complex data that cookies cannot, and LSOs are not deleted or rejected if you set your browser to delete or reject cookies. The information stored in any LSO deployed by our Sites is not used to profile or track you online. Although browser settings will not allow you to manage LSOs, you may be able to manage them in other ways. To find out more about how to manage or delete LSOs, visit https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html

3. How Information Is Used, Shared and Disclosed.

WildWorks does not sell, and generally does not disclose, your Personal Information to third-parties without your consent.

WildWorks uses Personal, Non-Personal, and Financial Information, among other things, to monitor system performance, analyze internal business systems, improve the WildWorks Services, fulfill requests for additional products and services, contact you about promotional and marketing activities, provide customer support, deliver advertising, and conduct research. The use and protection of information is an important component of WildWorks' business. Situations in which WildWorks shares or discloses your information also include:

We may share Information for other reasons in the future, which we will disclose and describe to you directly or in updates to this Privacy Policy.

Please contact us below with questions about the privacy policies, collection and use practices of these third parties:

WildWorks
Attn: Data Protection Officer
PO Box 3624
Salt Lake City, UT 84110-3624

4. Security

The security of your Personal Information is important to WildWorks. WildWorks follows generally accepted industry standards to protect the Personal Information submitted to WildWorks, both during transmission and once it is received. However, no method of transmission over the Internet or method of electronic data storage is 100% secure. Therefore, WildWorks cannot guarantee the absolute security of data it stores. Although no security system is completely secure, WildWorks and its third-party partners and vendors take appropriate security measures to protect against unauthorized access or disclosure of the information collected by WildWorks. For WildWorks, this includes, but is not limited to, ensuring that all Personal and Financial Information is disclosed only on a "need to know" basis and ensuring that all Personal Information collected by WildWorks is obtained via secured connections and protected and encrypted (using at minimum Transport Layer Security (TLS) 1.2 encryption protocol) by industrial grade security software to guard against unauthorized access.

5. Advertising

WildWorks may partner with third parties to display advertising on its websites and Apps, or to manage its advertising on other sites or services. Some of the advertising displayed on our services is contextual, meaning those that relate to the content you are viewing. We do not collect personal information to serve contextual ads to users.

On our services that are directed to a general audience or where we have determined the age of the visitor is over the age of 13, WildWorks collects your device ID and may pass it to advertisers to enable interest-based advertising. Interest-based advertisements may be served to you based on your browsing activities and interests on our sites and services and across other services and platforms. For interest-based ads, third-party partners may use cookies or similar technologies that collect personal information in order to provide you with advertising based upon your browsing activities and interests.

For more information about targeted advertising provided by these third parties, and how to opt out of having your information used in this way by companies that participate in the Digital Advertising Alliance, please visit: www.aboutads.info/choices or www.networkadvertising.org/managing/opt_out.asp. You may refer to our list of third parties in section 3 of this policy to see which of our third-party service providers offer consumer opt-out choices through the Digital Advertising Alliance’s (DAA) and/or Network Advertising Initiative’s (NAI) sites. WildWorks may include third-party ads in free versions of its mobile applications, in which case we may collect your Device ID and pass it to advertisers to enable certain advertising.

For users that have identified themselves as under the age of 13 or are presumed to be under 13 based on the target audience of the app (or the legal threshold age in your country of residence), we will not allow third parties to collect personal information to track or serve interest-based ads. We do not collect personal information to serve contextual ads to users.

6. Social Media Features and Tools

The WildWorks Services may include integrated social media features and tools, such as the Facebook login or "Like" button, the YouTube "Share This" button, and interactive mini-programs that run in the WildWorks Services. These Features may collect information on your IP address, which page you are visiting on WildWorks' site, and may set a cookie to enable the feature to function properly. Social media features and tools are either hosted by a third-party or hosted directly on the WildWorks Services. Your interactions with these integrated social media features and tools are governed by the privacy policies of the companies providing them. These features such as Facebook login, do not apply to our child directed apps.

7. Links to Other Sites

The WildWorks Services contain links to other sites that are not owned or controlled by WildWorks. Please be aware that WildWorks is not responsible for the privacy practices of such other sites. WildWorks encourages you to be aware when you leave WildWorks' site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by the WildWorks Services.

8. Access/Data Retention

We keep Personal Information for as long as is appropriate or relevant for the practices described in this Policy, including accessing and servicing accounts, providing help to players, communicating with parents and guardians, resolving disputes, and as required by law.

Parents have the right to consent to the collection and use of personal information from their child without also consenting to its disclosure to third-parties. If you or your child's information changes, or if you no longer desire the WildWorks Services, you may make corrections and updates, delete inaccuracies, or request deletion by updating your account information within the relevant WildWorks Services or by contacting WildWorks at privacy@wildworks.com.

9. Where we store information

Information we store may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. WildWorks is subject to U.S. laws, which may not afford the same level of protection as those in your country.

10. Special Notice Regarding Children

Some of our services are directed to an audience that includes children while others are directed to a general audience. The age of consent regarding privacy and data may differ depending on your locale and jurisdiction.

For our general audience services, WildWorks does not knowingly collect Personal Information from persons under the age of 15. If it comes to WildWorks' attention that Personal Information has been collected from a person under the age of 15, WildWorks will delete this information as quickly as possible. If you believe that WildWorks may have Personal Information from or about a child under the age of 15, please contact WildWorks at support@wildworks.com.

Where WildWorks requires device owners to specify their age or where the target audience is presumed to be a child under 13, it does not collect personal information from users without a lawful basis such as to support the internal operations of our services or with parental consent before any Personal Information is collected.

11. California Privacy Rights

Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. You are hereby notified that we do not share our customers’ personal information with unaffiliated third parties for their own direct marketing purposes.

The California Consumer Privacy Act (CCPA) also provides California residents with specific rights regarding their personal information. You have the right to request that WildWorks disclose to you certain specific information about our collection and use of your personal information over the past 12 months.

To exercise your rights to access, data portability, and deletion under the CCPA, please submit a verifiable consumer request to us by either:

Emailing our Data Protection Officer at privacy@wildworks.com
or
Submitting your request through postal mail at this address:
WildWorks
Attn: Data Protection Officer
P.O. Box 3624
Salt Lake City, UT 84110-3624

Only you or a person registered with the California Secretary of State that is authorized to act on your behalf may make a verifiable consumer request in connection with your rights under the CCPA. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within any 12-month period. The verifiable request must include the following:

We cannot respond to your request or provide you with personal information unless we can verify your identity or your authority to make the request, and confirm that the information requested relates to you.

We will only use the personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request, and to research and fulfill the requests that are verified.

12. California Privacy Rights for Minor Users

Since January 1, 2015, California Business and Professions Code Section 22581 permits you, if you are a California resident under the age of 18, to view, correct, or remove information provided by you or publicly posted by you.

You may send us an email asking us to remove certain posted content at privacy@wildworks.com, or mail your request to us at:

WildWorks
Attn: Data Protection Officer
P.O. Box 3624
Salt Lake City, UT 84110-3624

We will be happy to review, update, or remove Information as required by law. Residual copies of information or content that have been removed from your account may remain in our backup systems for approximately one month. We may still retain your information required to resolve disputes, enforce our user agreement, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.

13. Conditions of Use/Changes to This Privacy Policy

WildWorks may update this Privacy Policy to reflect changes to information practices. If WildWorks makes any material changes, WildWorks will notify you by email (sent to the email address specified in your account) or by means of a notice on WildWorks' website (www.WildWorks.com) prior to the change becoming effective. WildWorks encourages you to periodically review this page for the latest information on its privacy practices. If WildWorks makes material changes to how Personal Information collected from children under age 15 is used, WildWorks will notify parents by email in order to obtain verifiable parental consent or, if WildWorks does not have such email addresses to contact parents directly, by reasonable means on WildWorks' website for the new uses of the child's Personal Information.

14. CARU COPPA Safe Harbor

We are a participating member of the CARU COPPA Safe Harbor Program. Specifically, Tag with Ryan is certified to meet established online information collection, use and disclosure practices, however, we take steps to confirm that all of our WildWorks Services follow the applicable data collection guidance and principles of CARU’s COPPA Safe Harbor Program.

WildWorks Inc. confirmation seal

If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact CARU at:

CARU COPPA Safe Harbor
Attn: Director
112 Madison Avenue, 3rd Floor
New York, NY 10016
Infocaru@bbbnp.org

Please note that CARU is not affiliated with WildWorks and cannot help you with non-privacy-related issues.

15. Contact Us

If you have questions or comments regarding how WildWorks protects your information or this Privacy Policy, please contact us at:

Attn: Privacy Policy Issues
E-mail: info@WildWorks.com

WildWorks Inc.
PO Box 3624
Salt Lake City, UT 84110-3624